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/Zap Helpdesk - 2022 /FAQ

January 1, 2021
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Zap Helpdesk - 2022

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Release Notes
New Features in Helpdesk – Jan 22 Release
Protected: High Level Steps
Protected: Overview of various Helpdesk Settings
Protected: Setting up the Support Queue & Team
Protected: Security Roles

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Categories

Case Time Tracking 7
General 16
Licensing 5
Timesheet (Project Time Tracking 3
Zap Attachment Viewer 4
Zap Audit User Actions 14
Zap AutoNumber 7
Zap Calendar Pro 22
Zap Case Time Tracker- Deprecated – Use Zap Time Entry App 7
Zap Copy Record 9
Zap Email Parser 14
Zap Email Reader 13
Zap Helpdesk – 2022 20
Zap Helpdesk – Email to Case (Prior to Helpdesk – 2022 build 15
Zap Notifications (Deprecated-Oct21…Refer "Zap Notifications Generator" 16
Zap Notifications Generator 16
Zap PSA (Professional Services Automation 5
Zap Report Scheduler 28

Popular Articles

Begin trial by registering online
Protected: Getting Started – Helpdesk Email-to-Case Setup
Protected: Getting Started – Set Up Authentication
Release Notes
App activation by clicking “Update License” button

Latest Articles

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Release Notes

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