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Glossary

/Zap PSA (Professional Services Automation) /Glossary

September 5, 2022
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Zap PSA (Professional Services Automation)

Term – Explanation:

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Categories

General 7
Licensing 5
Module 1: Case Time Tracking 12
Module 2: Contract Management & Invoicing 9
Module 4: Timesheet Management 3
Zap Attachment Viewer 7
Zap Audit User Actions 14
Zap AutoNumber 7
Zap Calendar Pro 22
Zap Case Time Tracker- Deprecated – Use Zap Time Entry App 7
Zap Copy Record 10
Zap Email Parser 12
Zap Email Reader 13
Zap Helpdesk – 2022 19
Zap Helpdesk – Email to Case (Prior to Helpdesk – 2022 build 15
Zap In-App Notifications Generator 17
Zap Notifications (Deprecated-Oct21…Refer "Zap Notifications Generator" 16
Zap PSA (Professional Services Automation 6
Zap Report Scheduler 28

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