All Zap Apps are certified by Microsoft and are available on Microsoft AppSource. You can directly install the solution from below Microsoft AppSource link: https://appsource.microsoft.com/ Feel free to email support@zapobjects.com if you have any questions. If you already have the solution file then follow below instructions to install the solution. Step 1: Browse to Settings […]
Category: General
Installing Zap App
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Updating an existing Zap App
We frequently release newer versions of our Zap Apps. This could be mainly because of newer features or bug fixes. Below are the steps that you could follow to update to latest version (assuming that you already have the older version installed) : Download the newer solution file from the link sent by Zap Support […]
Uninstalling a Zap App
Step 1: Backup any information regarding app configuration (please note that all solution configuration data will get deleted on solution uninstallation) Step 2: Verify app knowledgebase to check if there is any pre-requisite step needed before deleting the solution file Step 3: Browse to Settings >> Solutions. Select the solution file and click delete button.
Troubleshooting – 1: Invalid App License error in Sandbox env. when restored from Production
Our App licenses are validated against few environment properties like “Organization Name”. When you restore sandbox env. from production… the app license also gets copied over. However the license was generated specifically for your production environment… So gives error when used in sandbox. To resolve this, we need to delete the license record. Step 1: […]
