Zap Helpdesk Pro (TBR: Apr 2021) Archives - Zap Objects

Release Notes

The Beta version of this App will be released in April 2020.

FAQ

Additional Steps to be added to Flow – When using OOB Email-to-Case

Configuring Additional Case Settings

Configuring Helpdesk – Email to Case Settings

Getting Started – Configuring Helpdesk Settings

Getting Started – Setting up Support Queues

High Level Steps

Getting Started – Designing a Customer Support process using Zap Helpdesk Pro

Navigating the App (Sitemap)