Category: Module 1: Case Time Tracking

Time Entry has 2 fields to enter time: Actual Time Billable Time In earlier version, we only had “Duration” field… which has now been renamed to “Actual Time”. “Billable Time” is automatically updated with “Actual Time”. However you can update the “Billable Time” independently too. Please note that if you uncheck “Billable” field in time-entry […]

In the latest build (Release Apr 23), we have added automatic calculation of extended price for time-entry records. For this functionality, below are the new additions in the solution: New Fields added to Time Entry record: Extended Price: This is a calculated field which is: (Hours To Bill) X (Hourly Rate). This is the price […]

Below are the various components added by Zap PSA solution in reference to Case Time Entry Module: Global Track Time Panel Timer Web Resource – Added to Case Form Time Entry Tab – Added to Case Form New Field “Contract” – Added to Case Form //will be available in Feb 22 release Timer Web Resource […]

Below security roles are available: (explanation in reference to Case Time Tracking) Zap PSA User: Can view and add new time entries only for self. Can delete self time-entries (with status open) Can read all contracts as well as select them in Contract lookup (available in Case form) [If user needs permission to also create […]