Zap Email Parser supports below field data-types:
- Single line text
- Multi-line text
- 2-Option Set
- Owner Lookup
- Whole Number
- Case Customer
Below are few points to note:
Option-Set: Here the extracted text is matched against the option-set values. You can also use partial names.
For example, text “trade” would be automatically matched against option set value “Trade show”.
2-option set: extracted text is match against these values: yes/no, true/false, 1/0
Owner lookup: This could be a user or team.
The extracted text is matched first against user “email address” or “full name”. If no match found then matched against team name.
You can also use partial name. For example, text “Sam” would be automatically matched against user “Sam Cary”.
Date-Time: For date-time data-type, mark the checkbox “Format Date” under section: Apply Text Refinements. Then select the date-time format that closely matches the extracted text.
Currency: For currency data-type, mark the checkbox “Format Currency” under section: Apply Text Refinements. This feature strips out currency symbol from extracted text.