Time Entry has 2 fields to enter time:
- Actual Time
- Billable Time
In earlier version (prior to Apr 23), we only had “Duration” field… which has now been renamed to “Actual Time”.
“Billable Time” is automatically updated with “Actual Time”. However you can update the “Billable Time” independently too.
Please note that if you uncheck “Billable” field in time-entry record then the value of “Billable Time” is updated to 0.
Now lets see how the Rollups: “Actual” and “Billable” and “Open Time” (Actual) values are calculated for Case using an example:
|
Billable |
Status |
Actual Time |
Billable Time |
|
Yes |
Approved |
45 min |
30 min |
|
Yes |
Rejected |
5 min |
15 min |
|
Yes |
Open |
10 min |
15 min |
|
Yes |
Approved |
20 min |
30 min |
|
No |
Approved |
40 min |
0 |
|
|
|
Actual: 105 Min |
Billable: 60 min |
Actual = Total of “Actual Time” with status = “Approved” entered for that particular case.
Billable = Total of “Billable Time” with status = “Approved” entered for that particular case.
Open Time (Actual) = Total of “Actual Time” with status Not Equal “Approved” or “Rejected” entered for that particular case.
These are rollup fields… so dynamics 365 automatically totals these values at regular intervals.
