Q1. Can I trial Zap Apps?
Yes, all our Zap Apps come with a 15-day trial. Please note that there is no functional difference between trial and licensed version.
Q2. How do I start trial?
To start the trial, download and install the app solution file. Browse to Settings >> Solutions and double-click the solution to open the license registration page. Fill-in the details and click “Register” to start the trial.
Q3. How do I purchase a Zap App?
You can purchase any of Zap Apps from our online store. If you have already taken the trial then just let us know your Dynamics 365 organization name and we will activate the trial to paid license online (no need to uninstall and reinstall the solution).
If you have not yet installed the solution in production then proceed with installation and registration… once done let us know the Dynamics 365 Organization name.
Q4. How do I find number of enabled Dynamics 365 Users?”
All our apps are licensed by user-tier which is based on the total number of enabled Dynamics 365 Users. To find the enabled users, browse to Settings >> Security >> Users and change the view to Enabled Users. Please note that we count all users with at least one security role and having access mode as Read/Write.
Q5. What is your returns and refund policy?
If you are not satisfied with the app then you can request cancellation of the license within 30 days of purchase. However please note that we would not be able to issue a refund. Instead we could offer exchange of the license for any other Zap App of similar or lesser value.
We recommend contacting our support team for any issues with our apps.
