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Protected: Configuring Global Settings

/Zap Helpdesk - LATEST /Protected: Configuring Global Settings

September 21, 2020
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Zap Helpdesk - LATEST

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New Features in Helpdesk
Protected: High Level Steps
Protected: Overview of various Helpdesk Settings
Protected: Setting up the Support Queue & Team
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Categories

General 6
Licensing 6
Module 1: PSA Case Time Tracking 13
Module 2: PSA Timesheet 10
Module 3: PSA Contract Management 9
Zap Attachment Viewer 7
Zap AutoNumber 7
Zap Calendar Pro (Schedule Anything 25
Zap Case Time Tracker- Deprecated – Use Zap Time Entry App 7
Zap Copy Record 13
Zap Email Parser 12
Zap Email Reader 13
Zap Helpdesk – Email to Case (DEPRECATED 15
Zap Helpdesk – LATEST 21
Zap Notifications (Deprecated-Oct21…Refer "Zap Notifications Generator" 15
Zap Notifications Generator (In-App, Push, Email 20
Zap PSA (Professional Services Automation 8
Zap Report Scheduler 30
Zap User Adoption Tracker 12

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