This App will be released in April 2021.
If you are an existing customer of “Zap Helpdesk – Email to Case (HD E2C)” App then please note the below points:
- App has now been renamed to Zap Helpdesk! (We have removed the text “Email to Case”… this is because the app can now do much more than just email-to-case)
- When importing this solution over existing E2C solution… ensure that you have the latest version of HD E2C. (vXXX or higher)
- When importing, please select “Update” and Over-write Customizations”